For the learning certificate template to work effectively, it needs to be created using iTextPDF. The template will not work correctly if a PDF file is created using a different platform. The template's proper functionality relies on the implementation of iTextPDF.
Please be sure to follow these steps carefully.
If the user encounters difficulty in creating the PDF after following all the above mentioned steps, kindly review each step carefully and attempt to recreate the template. If the problem persists, please contact the support team or your account manager.